You can return products to Audio.nl under certain conditions. Returns are at the expense and risk of the purchaser. This means that Audio.nl not liable for damage or loss of returned products. Always ask at the post office for a tracking number of the package and keep it well.
Is the item is damaged, please refer to the page on warranty.
You return the product within the legal period of 14 calendar days, the period begins on the day following receipt of the product. The product is, if reasonably possible, in the original packaging. The seal of data media or software products can not be broken.
Products that you can not return
Materials that are no longer in their original state. Speakers which have been mounted and / or electrically connected (both push terminals or with slide connectors or solder tabs), electronic components which are soldered or whose wires are cut, bent or otherwise deformed, materials in which is screwed, drilled, or have been soldered or glued or otherwise mounted or assembled.
For fast and accurate processing it is necessary that you first report the return of the product by means of the return form you download at the bottom of this page. You wait with returning the product until you have received a return number from Audio.nl. You send the packing list (or a copy of the packing list) in the packaging and clearly write the return number you have received from Audio.nl on the outside of the shipment. Returns that have not first been notified will be refused by Audio.nl. Any payments will be reimbursed within 30 days after the product is received by Audio.nl
You return the product in a proper preferably the original package (the packaging in which you received the product). Products we receive with transport damage caused by careless packaging will not be eligible for crediting. If the shipment packaging of the returned product does not meet the requirements of Audio.nl it will be refused and you may not send the materials back to us a second time.